1.0 | DESIGN SCOPE OF WORK

IDG will fulfill the agreed scope of work outlined in the design proposal. Please note that "scope" does not include services from contractors, including architectural, plumbing, electrical, and engineering. The scope does not include modifications and alternations to structural, plumbing, electrical, air conditioning, or ventilation systems.

2.0 | DRAWINGS

Where required, IDG will provide drawings to assist with the design process. The drawings are conceptual only. It is the responsibility of the client to ensure accurate information is provided. Drawings generated for the client must not be used for any purpose outside the design concept.

3.0 | CONSULTANTS AND CONTRACTORS

IDG does not provide General Contractor Services and will engage in a separate contract. IDG shall make recommendations using our approved providers but does not offer any warranty, guarantee, or certification of a consultant or contractor's part of the project. It cannot be held responsible for their works, materials used, performance, or timelines.

IDG will supervise consultants and contractors for conformity to the design concept.

4.0 | DESIGN FEES

The design fee will be calculated using a fixed and hourly hybrid structure. IDG will estimate hours per design phase and notify you if the Design Fee is likely to exceed that estimate. Interior Designers bill at CI$150 per hour. Interior Architects bill at CI$200 per hour. The approved scope of construction works fixes project management fees at 5%.

4.1

IDG will render invoices at monthly/at reasonable intervals.

4.2

Flat fees are paid in three intervals; 25% at the onset of the scope of work to be completed, 50% at the midpoint as determined by deliverables outlined in the scope of work, and the final 25% upon the completion of that scope or work in the design phase.

4.3

Hourly fees will be billed monthly. An invoice under contract is due upon receipt. Unpaid invoices will bear interest at 2%, calculated monthly.

4.4

Note; If, without limitation, this Agreement is terminated, put on hold, or delayed before completion of the project due to Change Orders or changes in the 'Scope of Work,' IDG reserves the right to charge for time spent at our standard hourly rates.

5.0 | PRICES FOR MERCHANDISE

Budget guidelines are encouraged at the conception of a project. The budget will determine the range and quality of interior elements. Budget guidelines are not a guarantee of the cost of a project, but IDG will seek to stay within those guidelines to achieve your goals.

Prices quoted during the consultation may be subject to change by the manufacturer. We will notify you when changes are brought to our attention. In the event of a price increase, we require your authorization before proceeding. IDG cannot guarantee prices of merchandise, interior installations, or other services not performed by us.

Quotes are only valid for 05 business days from the date sent. Responding to quotes on a timely basis is advised to avoid vendor changes and price increases that are out of IDG's control.

6.0 | REFUNDS AND RETURNS 

Furniture

Furniture explicitly ordered for a project cannot be refunded. For in-stock purchases, a restocking fee of 20% will be applied to the refund. All returns must be submitted in like new condition, including original packaging. Returns made through IDG Delivery services are subject to a fee of CI$75.00. Payment must be made prior to collection.

Shipping, Deliver, and Processing Fees

All shipping, delivery, and processing fees are in accordance with the Cayman Islands Government Customs and Boarder Control. They are non-refundable and non-negotiable. Due to supply issues, we cannot control lead times, but we will monitor and keep you informed of any problems that may arise.

Rugs, Accessories, Fixtures, and Hardware

All "in-stock" rugs, accessories, and furnishings purchased at our retail location are eligible for return, for store credit, within seven days with proof of purchase.

Bedding and Linens

All bedding and linen purchases are non-returnable and non-refundable.

Custom and Special Order Items

All custom and unique order products require a 100% deposit and are non-refundable and non-returnable.

Items Not Eligible for Return

These items include but are not limited to; pillow inserts, duvet inserts, mattresses and protective mattress covers, and all installed unique and/or custom-ordered products. Sale items are not eligible for return.